At Peak11 we commit to creating a frictionless
user experience, through the power of
in-depth UX Research.
We are well aware that user experience is everything when it comes to digital products. It’s the overarching factor dictating UI design, navigation and features, and if it’s anything less than optimal, it doesn’t do its job and hurts the business it belongs to. Our team will keep you safe from such fate, by using data and analytics to improve your product’s UX.
We all know products that are plain annoying to use and make us wonder what the designer was thinking when developing them. Don’t let your product stumble into the same pitfalls – allow our research team to find all the best solutions so we can design a product your customers will love to use.
_ User Satisfaction
The key to users’ enjoyment of your app or website is identifying what they want, and giving it to them in a smooth, usable package that delivers all they could imagine, and more.
_ Reduced Development Costs
Having a clear direction from the start reduces the need for redevelopment, saving time and money in the long run. This makes UX research an investment that’s certain to pay off.
_ Informed Design Decisions
Relying on assumptions is a dangerous game. And while risk has its place in business, when it comes to UX it’s better to play it safe with reliable, data-backed design.
_ Competitive Advantage
You advance where your competitors stumble. Learn from their mistakes, be inspired by their best solutions, and provide a product that outshines their offerings.
_ Inclusive and Accessible Product
Design solutions that serve the few benefit the many. Consider many perspectives to design for all, with the flexibility of digital product personalization.
_ Increased Conversion & Retention
A seamless experience is a satisfying experience, and makes sure your users will be coming back for more, increasing your percentage of returning customers.
Process
Gathering information to bring you
the most valuable insights
UX research lets us understand how users think and behave to better tailor digital products to their preferences and needs, to deliver solutions which are intuitive, user-friendly and effective. It also helps identify issues in the early stages of the design process so they can be solved quickly, preventing costly fixes later down the line.
01 _ Planning
Nothing great can begin without a great plan. We listen intently to your needs and assess what we need to learn from the users, which demographics we want to consider, and what the best approach is.
02 _ Recruiting
To know what users think, it’s best to ask them. After defining our target audience, we seek out individuals to interview, gather feedback from, and test design solutions.
03 _ Data Collection
We assemble insights from participating users, as well as analytics, surveys and usability tests. Both quantitative and qualitative data is taken into consideration, to paint a full picture of the situation at hand.
04 _ Analysis
Processing the data to extract its essence, which will guide us in developing the optimal user experience, no matter the platform – or across platforms.
05 _ Sharing & Applying Insights
Communication is key, so we take the time to convey our findings to you, your stakeholders and potential investors through research reports, journey maps, and visualized data.
Expertise
Put your faith into Peak11’s
excellent research staff
We know how important it is to have a research team you can rely on. Let our researchers be that for you. With a multitude of successful projects under our belt, all of which began with a thorough research and discovery stage, we can assure a high quality of services to help your enterprise get the boost it needs.
Our Proven Approach
User Behavior Analysis
We assess user behavior to devise the best ways in which to guide them and provide them with the experience they seek.
Usability Testing
We test each concept, feature, and product thoroughly to ensure an optimal, frictionless experience that users will love.
Journey Mapping
We create visual representations of users’ paths within a digital product to locate friction points and resolve them.
Accessibility Evaluation
We assess what may impede users with specific accessibility needs from using your product and adjust accordingly.
Prototype Validation
We ensure each prototype provides the expected value before committing time and resources to polishing it.
Continuous Feedback Loops
We collect feedback on completed products to keep adjusting them according to users’ needs and expectations.
Looking to grow your business
with data-based decisions?
Get in touch, and together with you, we’ll make sure you are geared and bundled up right to reach the peak you’re seeking.
A web platform that facilitates daily collaboration among companies, beekeepers and Hektar Nektar with the aim of stimulating bee population growth.
Testimonials
Your journey with Peak11
Our cooperation started in 2017 and is still blooming. Peak11 has the best full-stack team! They built a unique marketplace, company portal, and social platform. This is the biggest digital initiative for Bees! Together we continue to stimulate bees’ population growth globally.
Mark Poreda
CTO & Founder
We needed two landing pages with animated mockups of the upcoming mobile app. They were up to that challenge! Peak11’s dedicated agile development team worked effectively, within time and budget, and the final product went over our expectations.
Michael Khoyilar
CFO & Co-Founder
The unique identity of Der Starke Franz, the network of gyms and fitness clubs, was perfectly depicted within the website and merchandise shop. The portal is user-centered, blazing fast, and brings users straight to the heart of Der Starke Franz’s ambience.
Martin Poreda
CEO & Founder
Peak11 was recommended to us and we were more than happy to work with them. They are reliable, open-minded and well versed in their industry. Following a step-by-step process they delivered a proper name and visual brand identity for elderly care web application.
Werner Lamprecht
CTO & Co-Founder
They immersed in the project fast and took initiative over the product design process. It was such a great experience to collaborate with a dedicated team that is engaged, pro-active, open to suggestions and really skilled in solving UX/UI challenges.
Ian Horton
CTO
Having the right branding and the story behind our AI/NLP software it was much easier to start business talks with several corporate clients. At Peak11 they have great command of brand design skills and deep understanding of marketing strategies.
Bartosz Bluj-Stodulski
CEO & Founder
Brands
Treaded with us
Verified company
We are listed on the top review sites
To let your users achieve the peak of experience, you need insights based on solid data. We bring them to you with our UX Research process.
