At Peak11, we find out what’s not clicking and figure out how to make it click, with our UX Audit process.
Do you have an existing app or website, but they’re not bringing the expected results when it comes to sales? Perhaps your website was top of the line ten years ago and simply requires a fresh coat of paint to align with recent trends, or maybe the UI looks brilliant, but users find it difficult to navigate? Whatever the cause, we’ll identify the areas for improvement and guide you towards an optimal solution.
For assurance worth investing in,
consider a UX audit
An UX audit has the power to save a floundering app from being entirely discarded by its userbase, to raise a business website from obscurity, or to save an online business from going under. It has the potential to turn an okay digital product into an excellent one. If you feel like your online offerings could use a bit of a touch-up, consider the areas in which you stand to benefit.
_ Data-Driven Decisions
Nothing about UX should be left to chance. While happy little accidents may still happen in the design process, they’re not something to rely on – unlike clear, solid data.
_ Competitive Advantage
Reviewing and revising your product’s UX makes sure your products don’t fall behind – and lets you provide a better, smoother experience than your competitors.
_ Usability
Good UX design ensures easy, frictionless navigation and interaction with your digital product, transforming it into an enjoyable experience your users will want to repeat.
_ Conversion Rates
Happy users stay – and pay. Whether your revenue comes from ads or user transactions, optimized UX encourages users to spend their time and money on your product.
_ Savings
Opting for an UX audit can prevent loss of engagement and revenue, and done early on in the development process it can protect you from costly redesigns further down the road.
_ Accessibility
Ensuring accessibility expands your audience, increasing your potential user base. Plus, if people feel like you care, they’re more inclined to care about what you have to offer in turn.
Process
A transparent UX audit process
An UX audit is the evaluation of a digital product to find out what might turn users off from using it, what the pain points are, and why it doesn’t provide expected results in terms of revenue and user conversion or retention. It examines every aspect of the product’s front end, from the surface aesthetics of UI design to its underlying architecture and functionality.
01 _ Heuristic Evaluation
Expert analysis of your product based on established principles and best practices of UX design to find flaws to address and other areas of improvement.
02 _ User Flow Analysis
Evaluation of user data and observing their habits in navigating your product to locate friction points or confusing UI in need of streamlining.
03 _ Accessibility Checks
Assessment of how usable your product is for individuals with various disabilities and finding ways to address accessibility issues without compromising design.
04 _ Content & Visuals
Review of the visual aspects of the product, from UI design, color choices, and layouts, to the quality of the copywriting and featured images.
05 _ Analytics
Processing user data to visualize heatmaps and locate drop-off points, observe user behaviors and find ways to enhance their experience.
06 _ Recommendations
A list of fixes and improvements, arranged according to priority, which can be implemented to improve the user experience.
Expertise
Our seasoned UX experts will deliver all the information
you need to improve your users’ experience
Whether you seek to make your digital product simple, straightforward and up to standard or wish to achieve digital excellence, we will help you get to your destination. Our team is ready to provide expert insights regarding standards and best practices, and to find out more specifically what your digital product needs and what your users expect.
Our Proven Approach
Interface Consistency Review
We check whether the interface is intuitive, user-friendly, and free from confusing and inconsistent elements.
Navigation Flow Assessment
We review how smoothly the site or app can be navigated, and locate any pain points that need correcting.
Compliance & Standards Check
We ensure the digital product meets all the rules and regulations in countries in which it is available.
Information Architecture Analysis
We look at how content is organized and labelled, and whether users can easily find the information they seek.
Engagement Metrics Review
We observe and analyse user data to gain insight into what about your product works and what doesn’t.
Prioritized Improvement Plan
We provide a list of adjustments to be made in order to optimize your product, in order of priority.
Seeking guidance
on enhancing user experience?
Get in touch, and together with you, we’ll make sure you are geared and bundled up right to reach the peak you’re seeking.
A web platform that facilitates daily collaboration among companies, beekeepers and Hektar Nektar with the aim of stimulating bee population growth.
Testimonials
Your journey with Peak11
Our cooperation started in 2017 and is still blooming. Peak11 has the best full-stack team! They built a unique marketplace, company portal, and social platform. This is the biggest digital initiative for Bees! Together we continue to stimulate bees’ population growth globally.
Mark Poreda
CTO & Founder
We needed two landing pages with animated mockups of the upcoming mobile app. They were up to that challenge! Peak11’s dedicated agile development team worked effectively, within time and budget, and the final product went over our expectations.
Michael Khoyilar
CFO & Co-Founder
The unique identity of Der Starke Franz, the network of gyms and fitness clubs, was perfectly depicted within the website and merchandise shop. The portal is user-centered, blazing fast, and brings users straight to the heart of Der Starke Franz’s ambience.
Martin Poreda
CEO & Founder
Peak11 was recommended to us and we were more than happy to work with them. They are reliable, open-minded and well versed in their industry. Following a step-by-step process they delivered a proper name and visual brand identity for elderly care web application.
Werner Lamprecht
CTO & Co-Founder
They immersed in the project fast and took initiative over the product design process. It was such a great experience to collaborate with a dedicated team that is engaged, pro-active, open to suggestions and really skilled in solving UX/UI challenges.
Ian Horton
CTO
Having the right branding and the story behind our AI/NLP software it was much easier to start business talks with several corporate clients. At Peak11 they have great command of brand design skills and deep understanding of marketing strategies.
Bartosz Bluj-Stodulski
CEO & Founder
Brands
Treaded with us
Verified company
We are listed on the top review sites
We believe that an excellent user experience is the heart of every digital product, and being able to deliver that gives us so much satisfaction.
